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The Information Technology Infrastructure Library (ITIL) is a customizable framework of best practices that promote quality computing
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Company: The Art of Service ITIL ITSM
License: Shareware
Version: 2
System: Win 3.1x,Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,Windows2000,WinXP,Windows2003,Unix,Linux,MS-DOS,AS/400,OS/2,OS/2 Warp,OS/2 Warp 4,MAC 68k,Mac PPC,Mac OS X,Mac Other,Palm OS 1.0,Palm OS 2.0,Palm OS 2.1,Palm OS 3.0,Palm OS 3.1,Palm OS 3.2,Palm OS 4.0,Palm OS
Size: 3239 KB
Date Released: 22-05-2006
Price: 199
Screenshot: Click here to see Screenshot
Downloads: 1160
Homepage: http://theartofservice.com
Date added: Feb 11, 2007
Click here to Download
The Information Technology Infrastructure Library (ITIL) is a customizable framework of best practices that promote quality computing services in the information technology (IT) sector. ITIL addresses the organisational structure and skill requirements for an IT organisation by presenting a comprehensive set of management procedures with which an organisation can manage its IT operations.

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