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» Home » Internet & Networking » Chat » Ontiva Fusion Suite

Company:	TrilogyLive, LLC
License:	Shareware
Version:	1
System:	Windows2000,WinXP,Windows2003,Windows Vista Starter,Windows Vista Home Basic,Windows Vista Home Premium,Windows Vista Business,Windows Vista Enterprise,Windows Vista Ultimate
Size:	7661 KB
Date Released:	25-07-2006
Price:	14.99
Screenshot:	Click here to see Screenshot
Downloads:	714
Homepage:	http://www.ontiva.com/features.asp
Date added:	Feb 13, 2007
Click here to Download

ONTIVA FUSION is a fully integrated communication solution that facilitates real-time sales, customer support and marketing strategy through the Internet. ONTIVA provides the next generation of online eCRM products with an intuitive and easy-to-use solution capable of supporting and managing the interaction needs of your company`s online customers via chat or VOIP. Phone calls, faxes, employee overhead and other support operating costs are often a significant portion of a company`s total customer service costs. ONTIVA FUSION will enable you to communicate instantly with your customers as they browse your online products. Remember that a single question answered from a live support agent can be enough to close a sale! With ONTIVA FUSION, a single support agent can interact with up to 10 customers simultaneously. This drastically reduces your company`s operating costs. The ONTIVA eCRM Edition is designed for small companies/sites and enterprise level companies/sites. This version does not restrict the number of support/sales agents. Features on the eCRM edition include co-browsing, email management, ticket management, workflow, and self-service knowledge base. Please click on http://www.ontiva.com/features.asp for a complete list of features.

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