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Web-based Helpdesk Manager. It works by routing the Customer questions to the proper Helpdesk Personnel. Helpdesk Personnel then answer the question (email sent to the customer) and can save it to the FAQ (Frequently Asked Questions) database. The FAQ is searchable and categorized. The source code with Access or MS SQL database is available. Features Requires Customer registration and email confirmation Define unlimited depth and number of categories Add unlimited Helpdesk Personnel Accounts Assign a Helpdesk Personnel per Category Helpdesk Personnel save the Question as FAQ. Administrator Approval before FAQ is published Advance Search Features search by category search all words

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» Home » Internet & Networking » Tools & Utilities (2082)

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» Network Administrator`s Toolkit

A set of the network management tools designed for the corporate network administration. This toolkit consists of the two components that will monitor your corporate servers availability and performance and inventory user workstations ...

Alchemy Lab | 5315 KB | Win95,Win98,WinME,WinNT 4.x,Windows2000,WinXP,Windows2003 | 499 | Downloads: 724

Date added: Feb 13, 2007 | » Details

» Password Security Vault

Password Security Vault stores your personal passwords as well as login names for Internet sites. Most Internet users have numerous web sites which they frequent that require memberships. Simply remember your password for this software and you can forget ...

Hirtle Software | 4764 KB | Windows | 9.95 | Downloads: 733

Date added: Sep 21, 2005 | » Details

» CIS WebServer

Make your PC a virtual web host. CIS WebServer makes available your website on the web from your computer. Which means you can host your website on your PC rather than looking for those free host or paying your web hosting company. CIS WebServer is quite ...

Cupid Info Systems | 2844 KB | Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,Windows2000,WinXP,Windows2003 | 0 | Downloads: 843

Date added: Sep 20, 2005 | » Details

» WebTools Pro

WebTools Pro is a unique application for any web developer that finally allows you to construct an HTML page with ease. You can analyze any page`s information, scripts, stylesheets, and structure while still working in your favorite editor. WebTools Pro i ...

Nico Westerdale | 252 KB | Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,WinXP,Windows2000 | 20 | Downloads: 827

Date added: Sep 21, 2005 | » Details

» Video Caster

Streaming media creation tool that allows you to capture, encode, and publish media files online. <BR> It allows you to record audio at different sample rates and sound qualities, create video footage by using a web cam or by capturing full or parti ...

DeskShare | 7433 KB | Win98,WinME,WinXP,Windows2000 | 29.95 | Downloads: 752

Date added: Sep 20, 2005 | » Details

» Trace Eraser

Trace Eraser is the easiest and most comprehensive way to keep your PC running smooth and error free. It works with all version of Windows - 95, 98, Me, NT4, 2000, and XP. 1. PRIVACY PROTECOR Privacy Protector protects your privacy by removing all the unw ...

Optimize Your PC | 1537 KB | Win95,Win98,WinME,WinXP,Windows2000 | 29.95 | Downloads: 770

Date added: Feb 13, 2007 | » Details

» NetChatSpy

Remotely monitor Instant Messenger (Windows Messenger) conversations from any computer on a local area network. Undetectable because software installed on only one computer in the network. Can operate in `Stealth Mode` to record conversations on local com ...

Computer Home Help | 5655 KB | Win98,WinME,WinXP,Windows2000 | 19.95 | Downloads: 558

Date added: Sep 28, 2005 | » Details

» Prevent Deletion

Using this program you can prevent the deletion of certain files/folders on a shared drive in your network. This program will check whether a file exists on a shared drive, and if not, it recopies the file. This process is repeated at a defined interval o ...

Mohammad Saiedi | 30 KB | Windows | 0 | Downloads: 743

Date added: Sep 21, 2005 | » Details

» Clock Sync

Clock Sync is a small program that automatically corrects your computer clock. Simply choose one of the time servers located close to you, or enter one of your own. Clock Sync is extremely easy to set up and use, and gives you the exact time. ...

KarjaSoft | 136 KB | Win95,Win98,WinME,WinNT 4.x,Windows2000,WinXP | 0 | Downloads: 802

Date added: Feb 13, 2007 | » Details

» RFC Browser Lite Edition

RFC Browser Lite Edition is a viewer tailored to RFC browsing. It is a powerful utility to view RFCs that renders RFCs into HyperRFCs: intra-RFC hyperlinking, Colorful, Visual, Scalable. Hyper: RFC Browser Lite Edition provides an alternative way to view ...

RFCBrowser.com | 1068 KB | Win98,WinME,WinNT 4.x,Windows2000,WinXP,Windows2003 | 29.95 | Downloads: 753

Date added: Sep 20, 2005 | » Details

» IRC Insomnia

The simplest program available to use IRC Proxies with your IRC Client. Supports Socks and Connect Proxies, plus Proxy List downloading. ...

Digital Cyber Soft | 698 KB | Win98,WinME,WinNT 3.x,WinNT 4.x,Windows2000,WinXP,Windows2003 | 0 | Downloads: 784

Date added: Sep 21, 2005 | » Details

» Happy Harvester

If you have searched for something using Yahoo, Google or a business directory on the web, you probably noticed that the results of your search usually have the same logical structure. Happy Harvester can extract this structured data and store it in a del ...

HappyHarvester | 1503 KB | Win95,Win98,WinME,WinNT 4.x,WinXP,Windows2000,Windows CE | 89.00 | Downloads: 754

Date added: Sep 20, 2005 | » Details

» Baseconv

Convert programming formats on the fly.This innovative program will quickly convert your number between any base with a minimum of effort. ...

RWSoftware | 774 KB | Windows | 8 | Downloads: 815

Date added: Sep 21, 2005 | » Details

» FeedForAll Mac

Create, edit, and publish rss feeds, podcasts and iTunes. New RSS feeds and podcasts can be quickly edited or created with FeedForAll Mac. Advanced support includes name space extensions allowing users to make iTunes, Yahoo and Microsoft compatible feeds. ...

NotePage, Inc. | 2170 KB | Mac OS X,Mac Other | 39.95 | Downloads: 805

Date added: Sep 20, 2005 | » Details

» BearShare Accelerator

Bearshare Accelerator is an add-on application for Bearshare that automatically speeds up the download process and finds the files you desire with far more power than regular searches. It automatically explore for more sources to ensure 100% bandwidth uti ...

BearShare Accelerator Ltd | 946 KB | Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,Windows2000,WinXP,Windows2003 | 0 | Downloads: 709

Date added: Oct 26, 2007 | » Details

» Easy Net Switch

Do you use your computer at different networks or locations? Easy Net Switch enables you to automatically select correct IP address, drive mappings, default printer and much more with a single click. It`s not only an IP switcher, but also a handy tool tha ...

Easy Net Switch | 1223 KB | Windows2000,WinXP | 27.95 | Downloads: 772

Date added: Feb 13, 2007 | » Details

» WebReporter for WinRoute

WebReporter for WinRoute provides professional usage analysis and statistics for WinRoute Pro. WebReporter supports a range of reports detailing the activity of your WinRoute Pro internet router and firewall server. Reports may be produced for dialup, pro ...

Imagos Software | 1691 KB | Windows | 99 | Downloads: 789

Date added: Sep 21, 2005 | » Details

» RSS MediaMiner

MediaMiner is a data mining, web research and SEO tool. It specializes in news, press releases, podcasts, forums and blogs. Results are saved as HTML (using XSLT), PDF or XML (ATOM & RSS) and uploaded to your server. Find out what your customers are s ...

GenerateScape | 47331 KB | Windows2000,WinXP | 66 | Downloads: 776

Date added: Feb 13, 2007 | » Details

» PopOops

PopOops is a small and easy to use program that blocks pop-up windows in Internet Explorer. It runs in system tray and optionally plays sound and/or shows balloon tool tip (Windows 2K/Me/XP only) every time pop-up is blocked. If blocking caused a script e ...

Gasanov.net | 147 KB | Win95,Win98,WinME,WinNT 4.x,Windows2000,WinXP,Windows2003 | | Downloads: 784

Date added: Sep 21, 2005 | » Details

» FeedAgent

FeedAgent is an intelligent RSS reader that learns what interests you and uses that knowledge to determine whether new information should be brought to your attention. Designed for those who want to stay up-to-date on what they care about but find it incr ...

Perseptio | 1553 KB | WinXP,Windows Vista Starter,Windows Vista Home Basic,Windows Vista Home Premium,Windows Vista Business,Windows Vista Enterprise,Windows Vista Ultimate,Windows Vista Home Basic x64,Windows Vista Home Premium x64,Windows Vista Business x64,Windows Vista Ent | 0 | Downloads: 681

Date added: Oct 26, 2007 | » Details

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