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The Help Desk Survival site offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies. This site and the Help Desk Toolkit is for you if you are: * A business manager charged with researching, planning, and setting up a Help Desk in your organization * An IT manager who wants to improve the level of technical support and communication within your organization with the latest support technologies * A Help Desk manager looking for guidance on how to upgrade traditional Help Desk functions with Internet- or intranet-related processes. The thoroughly revised, updated, and expanded Edition of the critically acclaimed, first-ever guide to running an effective Help Desk, this toolkit tells you everything you need to know to plan, budget, staff, implement, track, upgrade, and even outsource your organization`s Help Desk. * Guides you step-by-step through every phase of setting up traditional and Web-related Help Desks for the Internet and an intranet * Provides a wealth of practical advice on all technical, management, and human-factor aspects of running an effective Help Desk * Supplies ready-to-use templates in both Word and HTML formats for an array of Help Desk projects.

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» SerialRemap

1.Overview SUDT SerialRemap is an advanced configuration utility, which purpose is to remap (redirect) all data sent from one serial port to any other serial port. For example, here is a COM9 port in your system, but your application only support from COM ...

WWW.SUDT.COM | 413 KB | Windows2000,WinXP,Windows2003 | 29.95 | Downloads: 873

Date added: Feb 12, 2007 | » Details

» Windows Mobile Pocket PC Barcode DLL

Generate barcode images on smart mobile devices such as Microsoft Windows Mobile, Pocket PC and Windows CE .NET with this Compact Framework DLL. Supported symbologies include Code 128, Code 39, ITF, Code 93, UCC, UPC, EAN and Postnet. A 2D version is also ...

IDAutomation.com, Inc. | 268 KB | Windows CE,Pocket PC,Windows Mobile 2003,Handheld/Mobile Other | 395 | Downloads: 889

Date added: Feb 12, 2007 | » Details

» Sisulizer

Localize Your Software and increase Your Revenues! When you localize your applications and make them available in new languages, you open new markets and new revenue streams. Sisulizer increases your profits by making it easy to offer your software in mul ...

Sisulizer Ltd & Co KG | 21362 KB | WinXP,Windows2000,Windows2003 | 149 | Downloads: 871

Date added: Feb 12, 2007 | » Details

» The Help Desk Toolkit

Ovitz Taylor Gates | 4385 KB | Win 3.1x,Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,Windows2000,WinXP,Windows2003,Windows CE,Palm OS 1.0,Palm OS 2.0,Palm OS 2.1,Palm OS 3.0,Palm OS 3.1,Palm OS 3.2,Palm OS 3.5,Palm OS 4.0,Palm OS 4.1,Palm OS 5,Pocket PC,Symbian,OS/2,OS/2 Warp,OS/2 Warp 4,MAC | 199 | Downloads: 912

Date added: Feb 12, 2007 | » Details

» Laurel Virtual Serial Driver (AVSD)

Laurel Virtual Serial Driver is appointed for emulation of one, two or more (up to 200) serial streams. Hardware devices are not necessary. This product is based on Windows XP DDK and doesn`t require using devices of other manufacturers. The whole product ...

ITLaurel Inc. | 158 KB | Windows | 65.95 | Downloads: 851

Date added: Sep 27, 2005 | » Details

» Tarma ExpertInstall

Tarma ExpertInstall creates native and MSI software installers for Microsoft® Windows® platforms, with a small distribution size, a straightforward and clean user interface, and smart install and uninstall behavior. Requires no scripting; includes an in ...

Tarma Software Research | 2641 KB | Windows2000,WinXP,Windows2003,Windows Vista | 249.00 | Downloads: 487

Date added: Oct 25, 2007 | » Details

» COMslicer

COMslicer traces run time calls to selected COM objects. It displays values of input and output parameters for each method or property called by clients. COMslicer can trace in-process and out-of-process COM components written in VC++ or VB. A developer`s ...

SENS Software LLC | 1363 KB | Windows | 100 | Downloads: 1022

Date added: Sep 27, 2005 | » Details

» QuickBugs Windows

QuickBugs is a tool for reporting, tracking and managing bugs, issues, changes and new features involved in product development. Key attributes include extreme ease-of-use and flexibility, a shared XML repository accessible to multiple users, multiple pro ...

Excel Software | 5008 KB | Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,Windows2000,WinXP,Windows2003 | 195.00 | Downloads: 904

Date added: Feb 12, 2007 | » Details

» Restorator

Restorator is a tool to work with windows resources of applications and application components (PE files such as .exe and .dll; .dcr, .res, .rc resource files ). Restorator allows modifying, adding, and removing resources such as text, images, icons, soun ...

bome.com | 3131 KB | Win98,WinME,WinNT 4.x,Windows2000,WinXP,Windows2003 | 72 | Downloads: 924

Date added: Sep 27, 2005 | » Details

» JNIWrapper

JNIWrapper is the technology that eliminates difficulties in working with the native code from Java programs using standard Java Native Interface approach. With JNIWrapper there is no need for you to create native code libraries to call a function of the ...

TeamDev Ltd | 3601 KB | Win95,Win98,WinME,WinNT 4.x,Windows2000,WinXP,Windows2003,Linux,Mac OS X | 149 | Downloads: 883

Date added: Feb 12, 2007 | » Details

» Multiport.USB

There is a number of the equipment controlled through a serial port from a PC or a terminal. Also there is a lot of the technologies in the market allowing to operate remotely the consecutive devices through the network TCP/IP. These solutions contain, bo ...

Mike Sokolov | 547 KB | WinXP,Windows2000 | 49.00 | Downloads: 914

Date added: Sep 27, 2005 | » Details

» TIFF To PDF ActiveX Component

Convert TIFF files to PDF Support single or multiple page TIFF Support various TIFF encoding such as CCITT G3/G4, LZW, RLE and uncompressed Merge multiple TIFF files into one PDF Standalone, doesn`t depend on Adobe Acrobat or Reader Provide demos in ASP, ...

Guangming Software | 3700 KB | Win98,WinME,WinXP,Windows2000,Windows2003 | 149.95 | Downloads: 871

Date added: Feb 12, 2007 | » Details

» Emergence BASIC

Emergence BASIC is a full featured compiler and development environment for Windows. Creates small, fast, native executables and DLL`s. The environment is modular with new commands available separately using add-on command libraries.. An advanced 2D game ...

Ionic Wind Software | 4185 KB | Win95,Win98,WinME,WinNT 4.x,WinXP,Windows2000 | 35.00 | Downloads: 951

Date added: Feb 12, 2007 | » Details

» 4TOPS Office Link for MS Access 97

4TOPS Office Link when you need mail merge / reporting to Word or Excel from your ms access database. With an easy wizard interface it is capable of: Handling multiple data sources using form AND sub forms Automatic naming and storing of documents Automat ...

4TOPS | 5502 KB | Win95,Win98,WinME,WinNT 4.x,Windows2000 | 299 | Downloads: 1074

Date added: Sep 27, 2005 | » Details

» PDF Reporting Services

Likeoffice dll is written for developers of .Net or VB6 who work with Microsoft Reporting Services. The dll file allows you to easily export any report to the following format: pdf, xls, csv, tif, mhtml and xml without opening the Reporting Services. All ...

Likeoffice.com | 296 KB | WinXP,Windows2003,Windows Vista Starter,Windows Vista Home Basic,Windows Vista Home Premium,Windows Vista Business,Windows Vista Enterprise,Windows Vista Ultimate,Windows Vista Home Basic x64,Windows Vista Home Premium x64,Windows Vista Business x64,Windo | 459 | Downloads: 890

Date added: Feb 12, 2007 | » Details

» Ssetup

General purpose Win95/98 or NT/winXP installation /uninstall utility. It will check available space on chosen drive, create target directories and copy files to them, create Program group and start target application. Very easy to use. Features: -creates ...

Davor Zorc | 260 KB | Win95,Win98,Windows2000,WinXP | | Downloads: 941

Date added: Sep 27, 2005 | » Details

» AntiCrack Software Protector Basic

AntiCrack Software Protector is a dll exe protection and dll exe compression tool. AntiCrack Software Protector is the system of software protection of applications,designed for quick implementation of application protection functions, especially targeted ...

AntiCrack Inc | 1429 KB | Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,WinXP,Windows2000 | 149 | Downloads: 1123

Date added: Sep 27, 2005 | » Details

» TX Text Control Rich Text Editor

TX Text Control Rich Text Editor is a word processing component that offers developers all the features expected in a high end word processing package in reusable component form: Supports RTF, HTML, ANSI, Unicode and many more; Tables, bullets, numbered l ...

The Imaging Source Europe GmbH | 6574 KB | Win98,WinME,WinNT 4.x,Windows2000,WinXP,Windows2003 | 439.00 | Downloads: 883

Date added: Oct 25, 2007 | » Details

» Lingobit Localizer

A localization solution, Lingobit Localizer aids in translating MFC, Win32, Java or .NET applications to other languages. It simplifies all international software development stages and includes such powerful features as translation memory reuse as well a ...

Lingobit Technologies | 23145 KB | WinXP,WinNT 4.x,Windows2000,Windows2003 | 115 | Downloads: 901

Date added: Sep 27, 2005 | » Details

» DiffDaff

DiffDaff enables easy comparison of files, folder comparison and the detection of differences between two web pages. The variations are classified as changes, deleted, non existing, and identical content. The variations are also color marked. The source c ...

cyberpromote Suchmaschinenoptimierung | 454 KB | Win98,WinME,WinNT 4.x,Windows2000,WinXP | 0 | Downloads: 978

Date added: Feb 12, 2007 | » Details

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