Search:

» Home » Developer Tools » Specialized Tools » The Help Desk Toolkit

Company:	Ovitz Taylor Gates
License:	Shareware
Version:	2
System:	Win 3.1x,Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,Windows2000,WinXP,Windows2003,Windows CE,Palm OS 1.0,Palm OS 2.0,Palm OS 2.1,Palm OS 3.0,Palm OS 3.1,Palm OS 3.2,Palm OS 3.5,Palm OS 4.0,Palm OS 4.1,Palm OS 5,Pocket PC,Symbian,OS/2,OS/2 Warp,OS/2 Warp 4,MAC
Size:	4385 KB
Date Released:	22-05-2006
Price:	199
Screenshot:	Click here to see Screenshot
Downloads:	736
Homepage:	http://www.helpdesksurvival.com
Date added:	Feb 12, 2007
Click here to Download

The Help Desk Survival site offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies. This site and the Help Desk Toolkit is for you if you are: * A business manager charged with researching, planning, and setting up a Help Desk in your organization * An IT manager who wants to improve the level of technical support and communication within your organization with the latest support technologies * A Help Desk manager looking for guidance on how to upgrade traditional Help Desk functions with Internet- or intranet-related processes. The thoroughly revised, updated, and expanded Edition of the critically acclaimed, first-ever guide to running an effective Help Desk, this toolkit tells you everything you need to know to plan, budget, staff, implement, track, upgrade, and even outsource your organization`s Help Desk. * Guides you step-by-step through every phase of setting up traditional and Web-related Help Desks for the Internet and an intranet * Provides a wealth of practical advice on all technical, management, and human-factor aspects of running an effective Help Desk * Supplies ready-to-use templates in both Word and HTML formats for an array of Help Desk projects.

NEWS

So far, nothing for that!

RECOMMENDED DOWNLOADS IN THIS CATEGORY

» Home » Developer Tools » Specialized Tools (385)

Select page: [1] 2 3 4 5 6...

» Docklight Scripting

Docklight Scripting is an extended edition of Docklight RS232 Terminal / RS232 Monitor. It features an easy-to-use script language, plus a built-in editor to create and run automated test jobs. A Docklight script allows you to execute all basic Docklight ...

Flachmann und Heggelbacher | 4026 KB | Win98,WinME,WinNT 4.x,Windows2000,WinXP | 133 | Downloads: 717

Date added: Feb 12, 2007 | » Details

» DC ReturnKey Enable

ReturnKey Enable is a COM based component that enables you navigate through form controls using Retun key as with Tab Key ...

EgyFirst Software , inc | 894 KB | Win98,WinME,WinXP,WinNT 4.x,Windows2000 | 10 | Downloads: 714

Date added: Sep 27, 2005 | » Details

» VSS.net

Vss.net will allow you to use Visual SourceSafe™ over the Internet by implementing a Web Service on the server side and a dotNet WinForms client on the client side. 1) Checkin, CheckOut, Get, and Undo CheckOut 2) Interface is similar to Microsoft`s Visual ...

DMB Consulting, LLC | 617 KB | Win98,WinME,WinNT 4.x,WinXP,Windows2000 | 0 | Downloads: 779

Date added: Sep 27, 2005 | » Details

» CD Front End 1 basic

The CD Front End 1 is a simple set of files: it allows you to create an autoinstall CD where you can put any kind of file. The user simply inserts the CD, then a window will be shown with simple buttons: a click on one of the button starts your file. No c ...

Visual Vision | 216 KB | Windows | | Downloads: 818

Date added: Sep 27, 2005 | » Details

» WindowWatch

WindowWatch is a tool that developers and Webmasters can use to quickly preview the results of their efforts. It locks onto whatever window is currently active on your desktop and lets you manipulate it in a variety of ways, displaying it in various scree ...

Dev4Dev | 231 KB | Windows | 0 | Downloads: 734

Date added: Sep 27, 2005 | » Details

» EasyHues Pro

EasyHues Pro, a program that lets you create color schemes and explore the world of colors. You can create your random color schemes from among 16 million colors with EasyHues Pro. Use the HEX value or the RGB value of the colors in your favorite image ed ...

Vishwak Solutions Pvt. Ltd. | 3246 KB | Win95,Win98,WinME | 29.99 | Downloads: 789

Date added: Sep 27, 2005 | » Details

» ASP pure file upload with progress

Easy to use, hi-performance pure asp include - multiple files upload script with HTML progress bar indicator. ASP upload to server disk, database or email attachment, upload with image preview and email notification, secure (https) file upload. Upload up ...

Pstruh Software | 681 KB | WinME, Windows2000, Win98, Win95, Win XP, Win NT 4.x, Win NT 3.x | 0 | Downloads: 781

Date added: Sep 27, 2005 | » Details

» Ufasoft Common Lisp

Common Lisp development system. Includes console and IDE Lisp interpreter and compiler. Possibility of creating EXE-files. Supports CLOS. It is smallest implementations of standard Lisp, just 1MB of binary code. ...

Ufasoft | 1900 KB | Win98,WinME,WinXP,WinNT 4.x,Windows2000,Windows2003 | 49 | Downloads: 737

Date added: Sep 27, 2005 | » Details

» LTF-Cimulator

LTF-Cimulator is a software for easy simulation and development of LTF-C neural networks. You can train and test a network, save it in a readable text format or perform cross-validation. Training parameters can be chosen automatically by LTF-Cimulator. Ex ...

Marcin Wojnarski | 1066 KB | Win95,Win98,WinME,WinNT 4.x,WinXP,Windows2000 | 0 | Downloads: 620

Date added: Sep 27, 2005 | » Details

» VB Decompiler

VB Decompiler is decompiler for programs (EXE, DLL or OCX) written in Visual Basic 5.0/6.0. As you know, programs in Visual Basic can be compiled into interpreted p-code or into native code. Since p-code consists of high-level commands, there is a real po ...

GPcH Soft | 1523 KB | Win95,Win98,WinME,WinXP,WinNT 4.x,Windows2000,Windows2003 | 99 | Downloads: 783

Date added: Feb 12, 2007 | » Details

» The Help Desk Toolkit

Ovitz Taylor Gates | 4385 KB | Win 3.1x,Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,Windows2000,WinXP,Windows2003,Windows CE,Palm OS 1.0,Palm OS 2.0,Palm OS 2.1,Palm OS 3.0,Palm OS 3.1,Palm OS 3.2,Palm OS 3.5,Palm OS 4.0,Palm OS 4.1,Palm OS 5,Pocket PC,Symbian,OS/2,OS/2 Warp,OS/2 Warp 4,MAC | 199 | Downloads: 736

Date added: Feb 12, 2007 | » Details

» Emergence BASIC

Emergence BASIC is a full featured compiler and development environment for Windows. Creates small, fast, native executables and DLL`s. The environment is modular with new commands available separately using add-on command libraries.. An advanced 2D game ...

Ionic Wind Software | 4185 KB | Win95,Win98,WinME,WinNT 4.x,WinXP,Windows2000 | 35.00 | Downloads: 792

Date added: Feb 12, 2007 | » Details

» PPC-PROTECT

PPC-PROTECT - the system of software protection for Windows CE (PocketPC) applications with ARM core, designed for quick implementation of application protection functions. PPC-PROTECT is designed for such specific tasks as working with registration keys ...

PPC-PROTECT | 608 KB | Win95,Win98,WinME,WinXP,Windows2000,Windows CE | 50 | Downloads: 691

Date added: Feb 12, 2007 | » Details

» wodBeep

ActiveX component is a peer-to-peer connection convenient to label each peer to behave in context of Listener(Server) or Initiator(Client). Component comes with several profiles included such as: SINK/ECHO profiles for testing, ROT13 profile that will gra ...

WeOnlyDo Software | 1100 KB | Win95,Win98,WinME,WinXP,WinNT 3.x,WinNT 4.x,Windows2000,Windows2003 | 0 | Downloads: 739

Date added: Feb 12, 2007 | » Details

» Macrobject Word-2-CHM 2007 Professional

Convert Word to CHM, Doc To CHM, Create HTML Help from Word, Create ebook from Word. A powerful CHM creator/generator helping you to create professional HTML help. Convert Word document (.doc, .rtf, .htm, etc.) to perfect HTML help or CHM e-book without a ...

Macrobject Software | 3749 KB | Win98,WinME,Windows2000,WinXP,Windows2003 | 149.95 | Downloads: 709

Date added: Oct 25, 2007 | » Details

» Freeware .NET Obfuscator Skater Light

RustemSoft presents Freeware Light Edition of well-known Skater .NET Obfuscator, an obfuscation tool for .NET code protection. The Light Edition is the Free version of Skater .NET Obfuscator. You may use Skater .NET Obfuscator Light Edition, free of charg ...

RustemSoft | 1090 KB | WinNT 4.x,WinXP,Windows2000 | 0 | Downloads: 748

Date added: Oct 25, 2007 | » Details

» AdventNet QEngine

AdventNet QEngine - An extensive, platform independent Test Automation tool used for Web Functionality, Web Performance, Java Application Functionality, Java API, SOAP, Regression, and Java Application Performance testing. Supports testing of applications ...

AdventNet Inc. | 56639 KB | Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,Windows2000,WinXP,Windows2003,Unix,Linux | $1740 | Downloads: 881

Date added: Sep 27, 2005 | » Details

» NewAge USB Virtual Driver

There is a number of the equipment controlled through a serial port from a PC or a terminal. Also there is a lot of the technologies in the market allowing to operate remotely the consecutive devices through the network TCP/IP. These solutions contain, bo ...

New Age Information Technologies | 290 KB | Windows | 89.00 | Downloads: 763

Date added: Sep 27, 2005 | » Details

» Search

Handy-dandy text file search utility will quickly and easily find those files containing piece(s) of text. It allows boolean combination (AND/OR/AND NOT) and remembers your previous searches to save you re-entering commonly used configurations. It can sho ...

SadMan Software | 939 KB | Windows | 25 | Downloads: 949

Date added: Sep 27, 2005 | » Details

» Form1 Builder Software

Form1 Builder runs in your web browser and allows you to easily build secure web forms. It provides a single file form (no cgi) with a hidden email delivery address and an extensive range of benefits and options including protection against form hijacking ...

softSWOT | 104 KB | Win98,WinME,WinNT 3.x,WinNT 4.x,Windows2000,WinXP,Windows2003,Mac PPC,Mac OS X | 39.00 | Downloads: 744

Date added: Feb 12, 2007 | » Details

go to top

Select page: [1] 2 3 4 5 6...