Search:

» Home » Developer Tools » Specialized Tools » The Help Desk Toolkit FREE DOWNLOAD

Your download will start in 3 seconds... If not, try the following links:
Download Link 1 Report broken link

The Help Desk Survival site offers the definitive guide to setting up and running a successful Help Desk-now updated and expanded to include the latest Web-based technologies. This site and the Help Desk Toolkit is for you if you are: * A business manager charged with researching, planning, and setting up a Help Desk in your organization * An IT manager who wants to improve the level of technical support and communication within your organization with the latest support technologies * A Help Desk manager looking for guidance on how to upgrade traditional Help Desk functions with Internet- or intranet-related processes. The thoroughly revised, updated, and expanded Edition of the critically acclaimed, first-ever guide to running an effective Help Desk, this toolkit tells you everything you need to know to plan, budget, staff, implement, track, upgrade, and even outsource your organization`s Help Desk. * Guides you step-by-step through every phase of setting up traditional and Web-related Help Desks for the Internet and an intranet * Provides a wealth of practical advice on all technical, management, and human-factor aspects of running an effective Help Desk * Supplies ready-to-use templates in both Word and HTML formats for an array of Help Desk projects.

RECOMMENDED DOWNLOADS IN THIS CATEGORY

» Home » Developer Tools » Specialized Tools (385)

Select page: [1] 2 3 4 5 6...

» Discstarter

Discstarter is a highly customizable offline browser that allows the creation of modern, professional-looking menus and front-ends for CD-ROMs by using simple HTML. These front-ends meet the highest demands of quality and stability. Special programming kn ...

mirabyte GmbH & Co. KG | 2829 KB | Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,Windows2000,WinXP,Windows2003 | 125.00 | Downloads: 755

Date added: Feb 12, 2007 | » Details

» Gray Simulator

Gray Simulator is OPC Server that can be usefull in OPC Clients debugging. Gray Simulator provides a set of various OPC tags: harmonic waves; triangle waves; square waves; ramps; random numbers and logical variables; random strings; random dates; enumerat ...

Graybox Software | 500 KB | WinXP,WinNT 4.x,Windows2000,Windows2003 | 0 | Downloads: 719

Date added: Feb 12, 2007 | » Details

» Metamill for Linux

Full-featured UML CASE tool with Java, C++ and C# round-trip engineering support. Model UML diagrams and reverse engineer and generate code in Java, C++ and C#. Fast and easy to use. Synchronized shared element repository for simultaneous team work. Code ...

Metamill Software | 1770 KB | Linux | 55 | Downloads: 743

Date added: Sep 27, 2005 | » Details

» MU-Trace

Mu-Trace can help programmers who are working on a bigger project and are working in a group. Many additional features, compared with the standard output. Add up to 255 users and define an individual color per user. 30 individual output levels per user ca ...

Image Integration | 515 KB | Windows | 0 | Downloads: 770

Date added: Sep 27, 2005 | » Details

» Thumbs Up Professional

Online galleries made easy... Is your digital camera taking pictures that the world must see? Well here`s a great opportunity to share them online fast. Thumbs Up Professional will generate your photos in its right Internet environment, with clean codings ...

Visualizer Image Group | 2576 KB | Win98,WinME,WinXP,Windows2000 | 22.99 | Downloads: 701

Date added: Sep 27, 2005 | » Details

» Cash Maker Pro

Cash Maker Pro allows you to find the sponsors that will best payout for your website. ...

Web Site Promotion | 631 KB | Win95,Win98,WinME,WinXP,WinNT 3.x,WinNT 4.x,Windows2000,Windows2003 | 0 | Downloads: 817

Date added: Feb 12, 2007 | » Details

» Dxf2X converting tool

All 3Dmeshes and 3Dfaces in one layer are grouped into one X mesh , which gets the name of the layer (and the faces get their original color or the color of the 3Dmesh). If the mesh is included in a DXF block, then its name gets concatenated to the name o ...

Neva Software Consulting Group | 280 KB | Windows | | Downloads: 904

Date added: Sep 27, 2005 | » Details

» OPCNetListener

Use this Server to get a Network - Status monitoring in your PLC for alarm-generation or something else. The Server is watching your network over ICMP (Ping) SNMP. With this it is possible to configure your own Network Management Application in your SCADA ...

Somebytes | 4219 KB | Win98,WinME,WinNT 3.x,WinNT 4.x,Windows2000,WinXP | 150.00 | Downloads: 747

Date added: Feb 12, 2007 | » Details

» Visual CHM

Visual CHM is the convenient WYSIWYG CHM editor which can be used to create and decompile CHM files. For authors and programmers who want to convert html to CHM file, similar to the Microsoft html help workshop but easier to use and aimed at novice users. ...

Wekasoft | 1571 KB | Windows | 19.95 | Downloads: 718

Date added: Sep 27, 2005 | » Details

» PatchBreeze

PatchBreeze is a must-have for all developers who regularly release new versions of their software. PatchBreeze is a simple yet powerful software patch and update building tool that is used for creating extremely compact software, documents and databases ...

MagpieSoft | 1597 KB | Win95,Win98,WinME,WinXP,WinNT 4.x,Windows2000,Windows2003 | 85 | Downloads: 747

Date added: Feb 12, 2007 | » Details

» ArInstall

ArInstall is an easy-to-use installation development tool for creating compact and professional setups for your applications. It allows you to build single-file self-extracting installers for Windows 98, NT, Me, 2000, and XP environments with a small inst ...

Softeza Development | 1265 KB | Win95,Win98,WinME,WinXP,WinNT 3.x,WinNT 4.x,Windows2000 | 49.95 | Downloads: 844

Date added: Feb 12, 2007 | » Details

» Idea Value Calculator (Windows OS)

The idea value calculator (IVC) allows the value of an idea to be estimated. The method of calculation is based on the assumption that the value of an idea is equal to the sum of all royalties that would be collected on an equivalent valid patent based on ...

AdvMathAppl | 100 KB | Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,Windows2000 | 12 | Downloads: 764

Date added: Sep 27, 2005 | » Details

» WindowWatch

WindowWatch is a tool that developers and Webmasters can use to quickly preview the results of their efforts. It locks onto whatever window is currently active on your desktop and lets you manipulate it in a variety of ways, displaying it in various scree ...

Dev4Dev | 231 KB | Windows | 0 | Downloads: 734

Date added: Sep 27, 2005 | » Details

» HiFlyTechNet Serial Driver (HNSD)

While the operation of different facilities, which are connected to a computer via serial port, there may appear the necessity to start up utility program (for these facilities) not in the machine, to which the facilities connect directly, but in the remo ...

HiFlyTech Inc. | 547 KB | WinXP,Windows2000 | 189.90 | Downloads: 756

Date added: Feb 12, 2007 | » Details

» PECompact (Student version)

PECompact compresses Windows modules (EXE, DLL, SCR, etc..) substantially, while leaving them able to be run just as before. At runtime, compressed modules are rapidly decompressed in memory. Smaller (<50%) size usually means quicker load time. PECompa ...

Bitsum Technologies | 914 KB | Win95,Win98,WinME,WinXP,Windows2000 | 0 | Downloads: 734

Date added: Sep 27, 2005 | » Details

» Productivity! Professional for JBuilder

Productivity! is a genuine and rich set of tools intended to greatly simplify routine coding and navigation operations. As a result, it allows significantly greater development productivity. All Productivity! tools are carefully designed and tuned to mini ...

jProductivity, LLC | 4181 KB | Win95,Win98,WinME,WinNT 4.x,Windows2000,WinXP,Unix,Linux,Mac PPC | 189 | Downloads: 722

Date added: Sep 27, 2005 | » Details

» Batch File Compiler Professional Edition

Print color text, gather user input, do math and convert BATch files into EXEcutable format. Perfect for installations and makes your batch file tamperproof. Any batch file can be compiled from a simple application starter batch file, to a network file co ...

Brandon Dargo | 584 KB | Win95,Win98,WinME,WinNT 4.x,Windows2000,WinXP | 29.99 | Downloads: 797

Date added: Feb 12, 2007 | » Details

» Input Mask

completely customizable to any set of alpha-numeric characters and can limit any spot within themask by alphabetic, numeric, or alphanumeric placeholders.The Input Mask server control is an input control that lets the user enter text inside a presetmask. ...

Assisted Solutions | 497 KB | Win95,Win98,WinME,WinNT 4.x,Windows2000,WinXP,Windows CE | 49 | Downloads: 745

Date added: Feb 12, 2007 | » Details

» XFS FORM EDITOR

XFS FORM EDITOR is a tool to create forms according to the WOSA/XFS standard. Through its WYSIWYG design well formed XFS forms can be edited highly efficient. It features a Property Viewer to review field and form properties and field manipulations like d ...

Ergonomics AG | 11811 KB | Windows | 990 | Downloads: 778

Date added: Sep 27, 2005 | » Details

» ExcelToHTML

ActiveX DLL for Visual Basic, ASP, etc. to automatically create HTML tables and files from Excel workbook files. ...

SkySof Software Inc. | 1415 KB | Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,WinXP,Windows2000 | 9.95 | Downloads: 753

Date added: Sep 27, 2005 | » Details

go to top

Select page: [1] 2 3 4 5 6...